Zoom support issues
Ali shared frustrations with Zoom’s customer support regarding a scheduling problem.
- Details
- Ali: Explained an issue with adding date overrides on a team page with a custom schedule, where deleting a slot created an error message about time frames overlapping
- Ali: Shared that they created a video explaining the problem but Zoom support “had no clue what was going on”
- Ali: Described a support call where they couldn’t hear the representative initially
- Macara: Asked clarifying questions about whether Zoom support didn’t understand the problem or didn’t know how to fix it
- Ali: Responded “both” to Macara’s question about Zoom’s understanding of the issue
- Conclusion
- Both hosts agreed that good customer support is essential for any service
- Ali mentioned they plan to switch away from Zoom as their primary platform
- Ali contrasted Zoom’s poor support with Google Workspace’s excellent support, noting Google representatives “have gone above and beyond”
Audible book review: “The Most Wonderful Tales of the Year”
The hosts discussed their impressions of the audiobook collection featuring stories from Audible narrators.
- Details
- Ali: Particularly enjoyed the story about old-time radio and records
- Macara: Mentioned she thought of Ali while listening to that particular story
- Macara: Highlighted stories about narrators’ personal experiences, including one about a family staying in a Philadelphia mansion where someone accidentally triggered a fire extinguisher
- Ali: Noted the story about a narrator recording from her home studio
- Macara: Appreciated the diversity of holiday traditions represented in the stories
- Conclusion
- Both hosts highly recommended the audiobook, which is currently free with an Audible membership
- They agreed it was well-performed overall and worth checking out even after the holiday season
Audible membership benefits
The hosts discussed the value of an Audible membership.
- Details
- Ali: Emphasized that Audible offers more than just books
- Macara: Mentioned they previously discussed how to spend credits wisely in their episode with Mike
- Ali: Highlighted features like wishlist deals and monthly deals
- Macara: Noted that podcasts, including their own shows, are available on Audible
- Ali: Suggested they could feature content from the Audible Plus catalog in future shows
- Conclusion
- Both hosts strongly endorsed Audible membership despite not being sponsored
- They agreed to showcase more Audible Plus catalog content in future episodes
Planning for upcoming shows
The hosts discussed content plans for their upcoming episodes.
- Details
- Macara: Noted that next Sunday (December 28th) would be their last regular show of 2025
- Macara: Suggested they discuss their favorite books of the year and reading goals
- Ali: Agreed to the year-end review format but mentioned not having a specific top 5 list
- Ali: Selected “Iron Mike” by Mike Keenan as next week’s book
- Ali: Mentioned creating a list of books from his Audible wishlist in their shared drive
- Macara: Offered to create a list of potential books for next year
- Conclusion
- They will discuss Iron Mike by Mike Keenan next week
- They will also share their favorite books from 2025 and discuss reading goals
- Macara will prepare a 2026 book schedule similar to what she did for the Books Panel
Upcoming shows and schedule
The hosts shared information about upcoming shows on their network.
- Details
- Ali: Announced Ben Shulman has been rescheduled for Tuesday, December 23rd at 3:30 PM Eastern
- Ali: Mentioned Becky Koles returning on January 19th and Jim Tatti on February 2nd
- Macara: Noted the Books Panel on December 26th at 7:30 PM Eastern will discuss “Canada” by Mike Myers
- Macara: Announced their bonus show with Steve Barkley on Monday, December 29th at 3:30 PM Eastern
- Ali: Mentioned they will have some holiday shows and have open slots on their booking page
- Conclusion
- The hosts encouraged listeners to subscribe to their newsletters to stay updated
- They specifically mentioned the hub site themoosaslobodiannetwork.ca as the central place for all show information
- They extended holiday wishes to their listeners
Check out Our Show with Mike Feir for More on Audible, at the Following Link
https://thealiandmacarashow.ca/2025/12/05/audible-and-tech-chat-with-mike-feir-friday-dec-5-2025/
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